I am very pleased to recommend Jessie Wilkins for the position of Customer Service Representative.  Jessie was a student in my Human Resource Planning course in the Fall 2010 semester.

Jessie has consistently demonstrated strong critical thinking skills.  She is inquisitive and learns quickly, and she is able to effectively apply concepts that she has learned in class (as demonstrated by her participation in various role-plays during the semester).  She is also a highly effective team member and works well with her fellow students.  She is always willing to lend a hand, no matter what the situation.  In addition, she is highly receptive to feedback and makes a special effort to apply it in order to continually improve her performance.

Jessie is an individual of great honesty and integrity, and she consistently demonstrates a strong sense of responsibility, dedication and commitment.  I have no doubt that she will be a tremendous asset to your organization.

Should you have any questions or require any further information, please do not hesitate to contact me.

Yours truly,